San Antonio
Castle Hills Family Practice
7.90
7.90
Overview
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Features
Restroom
Identifies as Asian-owned
Wheelchair accessible restroom
Appointments recommended
Identifies as Asian-owned
Wheelchair accessible seating
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
Innovativeness
Pricing
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This Castle Hills Family Practice on Nacogdoches Road in San Antonio offers high-quality medical services. The staff is generally friendly and professional, with some praise for the attentiveness of the doctors and nurse practitioners, such as Alexis Flores, Laura Grota, and Dr. Sanjana. Many patients appreciate the convenient in-house lab services and prompt scheduling. However, a few reviews mention issues with billing and insurance, as well as communication problems with the front desk and back office staff. Overall, the practice has a good reputation, but there is room for improvement in these areas. A notable concern is the issue with billing and insurance, where some patients were overcharged or billed for unnecessary services. This has led to a few negative reviews and a rating of 4.2 out of 5 for pricing. Despite this, the practice has a 4.7 overall rating, indicating a strong level of satisfaction among patients. The innovativeness of the practice is notable, with some reviewers praising the use of technology and the efficiency of the office. However, there is room for improvement in this area as well, as some reviewers mention that the practice could benefit from more innovative approaches to patient care.
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Hours
Closed
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Monday
Tuesday
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Categories
Medical Service
Medical clinic
Hospitals
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