This business location has an average rating, indicating that customers have generally had a positive experience. However, there are some inconsistencies in the quality of service. Most customers have praised the quality of work, with many mentioning that the construction team was professional and courteous. However, there is one review that highlights poor communication and unprofessionalism.The business seems to be well-equipped to handle various types of construction projects, including fire damage restoration and roof replacement. Many customers have praised the team's ability to work with insurance companies and navigate complex restoration projects.The pricing seems to be reasonable, with many customers stating that they felt the costs were fair. However, there is one review that mentions a long wait time and a significant amount of work required to complete the project.The business has a strong reputation for innovation, with many customers praising the team's ability to think creatively and come up with effective solutions to complex problems. However, there is one review that suggests that the business may struggle with scheduling and planning.One issue that stands out is the lack of follow-up and communication from the business. Several customers have mentioned that they had to chase the business for updates on their projects, which can be frustrating and unprofessional. It's essential for the business to improve its communication and follow-up procedures to ensure that customers feel valued and informed throughout the project.Overall, this business location has the potential to provide excellent service, but it needs to work on its communication and follow-up procedures to build trust with its customers.