The business has 4.7-star rating from customers, which suggests that the quality of service is generally good. However, there is a notable exception with a customer who received poor service, which might indicate some inconsistencies in the quality of training. The business has a wide range of working hours, including weekends, which could be beneficial for customers with varying schedules. On the other hand, the office seems to be slow in responding to phone calls, as mentioned in one of the reviews. One customer had a bad experience with being cancelled on the day before their test due to the driver not being able to operate a truck, which might be a concern for some customers. Overall, the business seems to have a good reputation and provides quality service, but there might be some areas for improvement.