CentroMed Family Medicine Clinic

3.3

• (1 reviews)

226 N Union Ave Avenue, New Braunfels

29.97

mil

226 N Union Ave Avenue, New Braunfels

29.97

mil

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Direction

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Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Offers free or low-cost care based on individual circumstances

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Quality

3.2

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

Overall, CentroMed seems to have a decent reputation, but with some issues. The hospital has a 3.1 rating from third-party sources, indicating that it's average. However, a closer look at the feedback shows that the quality of care is a concern for some patients. Some reviewers have reported problems with appointment scheduling, staff rudeness, and unprofessional behavior. For example, one patient had to wait an hour to be seen, only to be told that they couldn't be seen because they were new patients. This lack of communication and courtesy is disappointing.On the other hand, some patients have had positive experiences, praising the staff and doctors for being knowledgeable, professional, and caring. For instance, one reviewer raved about Dr. Sarah Lutka, saying that she was "extremely helpful and knowledgeable."Regarding pricing, there is no information available to evaluate the hospital's pricing. It's unclear whether the hospital offers competitive pricing or not.In terms of innovativeness, there is no information available to evaluate the hospital's approach to innovation. It's unclear whether the hospital is pushing the boundaries of medical care or not.One major issue that stands out is the hospital's communication with patients. Several reviewers have complained about being unable to get through to the hospital on the phone, or being left on hold for extended periods of time. This lack of communication can be frustrating and even lead to feelings of neglect.Overall, while CentroMed has some positives, it also has some significant concerns that need to be addressed.