The business appears to have several strengths, including competitive pricing. However, the low overall and quality scores suggest that customers have experienced issues with the business. The lack of innovativeness score may be due to a lack of recent reviews or information.The business's features include wheelchair accessibility, free or low-cost care, and a patient-centered approach. However, several customers have reported issues with the business's customer service, including long wait times, rude staff, and unprofessional behavior.Some customers have also reported issues with the business's scheduling and appointment system, including being scheduled for appointments that never materialized or being told to reschedule for a later date. Additionally, some customers have reported issues with the business's communication, including not receiving reminders or updates about their appointments.On the other hand, some customers have reported positive experiences with the business, including being seen quickly and receiving good care from the doctors and staff.Overall, it seems that the business has some significant issues that need to be addressed in order to improve customer satisfaction and experience.