The business has a solid reputation with a 4.5-star rating based on third-party reviews. The location is LGBTQ+ friendly and has a safe space for transgender patients. The facilities are wheelchair accessible, and there's an on-site parking area. The pediatricians and staff seem to be knowledgeable and friendly, with many patients expressing satisfaction with their care. Clients have mentioned that the doctors are excellent, explaining things clearly, and the staff is helpful and pleasant. There is a general sense of community and caring among the staff. However, there is an issue with the waiting time for appointments, as one patient noted they were kept waiting for over 30 minutes. The business could work on improving the front desk process to ensure a more efficient and timely experience for patients.