San Antonio
CentroMed Southside Medical
6.30
6.30
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Offers free or low-cost care based on individual circumstances
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Overall
Quality
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Based on the numerous reviews and feedback from clients, it's clear that CentroMed has a lot of work to do to improve their overall quality of care. While some clients have had positive experiences with certain doctors, such as Dr. Parra and Dr. Guzmán, many others have reported long wait times, rude staff, and a lack of empathy and understanding.Some common issues that clients have reported include:* Long wait times, even when arriving on time or early for appointments* Rude and dismissive staff, including front desk staff and nurses* A lack of attention to patients' concerns and needs* Difficulty getting referrals or follow-up appointments* Inconsistent and unprofessional communication with patients* Problems with billing and paymentIt's clear that CentroMed needs to take a hard look at their systems and processes to address these issues and provide better care to their patients. This may involve retraining staff, improving communication and organization, and making changes to their scheduling and billing systems.Despite these issues, some clients have reported positive experiences with certain doctors and staff members. However, these experiences are not enough to outweigh the numerous negative reviews and concerns that have been raised.Overall, it seems that CentroMed has a long way to go to meet the needs and expectations of their patients.
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Hours
Closed
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Categories
Medical Service
Community health centre
Medical clinic
Hospitals
Medical Centers
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