The overall experience at Chair King Backyard Store is extremely positive, with an average rating of 4.9 out of 5. The staff is highly knowledgeable, professional, and welcoming, with many customers praising their ability to help them find the perfect patio furniture without feeling pressured to buy. The store's inventory is vast and well-organized, with a wide range of high-quality products to choose from. The prices are competitive, with many customers finding good deals and discounts. However, some customers have mentioned that the prices can be higher than those at other stores, but many feel that the quality and service justify the cost. Despite some minor issues with delivery and installation, the overall experience is overwhelmingly positive, with many customers becoming repeat customers and recommending the store to friends and family. One major issue that was reported by a customer was a delay in receiving a replacement cushion under warranty, but the company responded promptly and apologized for the inconvenience. Overall, Chair King Backyard Store is a great choice for anyone looking for high-quality patio furniture and excellent customer service.