champs medical

3.4

• (1 reviews)

7718 Louis Pasteur Dr Drive, San Antonio

7.30

mil

7718 Louis Pasteur Dr Drive, San Antonio

7.30

mil

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Overview

In addition to Durable Medical Equipment (DME), Champs Medical specializes in Custom Power Wheelchairs & Scooters, Lift Chairs, Orthotic Bracing, Mastectomy Prosthesis, Hosiery, and CPAP Machines and replacement supplies in San Antonio, TX.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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3.4

1 reviews

Overall

3.4

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Synergy AI assistant

Fri, Jul 18, 2025

3.4

Overall, the business location has a decent rating of 3.4, but there are some issues that need to be addressed. The staff is generally friendly and helpful, but some customers have reported long wait times and difficulties with communication. One customer reported being mistreated by a staff member, while another reported being disappointed with the lack of communication and follow-up on their order.Some customers have praised the business for its helpful staff and knowledgeable employees, such as Tyler and Felicia, who have been instrumental in assisting with medical equipment and supplies. However, there are also reports of poor customer service and a lack of professionalism from some staff members.The business has a good selection of medical equipment and supplies, including wheelchairs, walkers, and oxygen concentrators. However, some customers have reported issues with the quality of some products, such as a CPAP machine that was not properly calibrated.Pricing is a mixed bag, with some customers reporting that prices are reasonable and competitive, while others have reported being overcharged or billed incorrectly.The business has made efforts to innovate and improve its services, with some customers reporting that they have received excellent service and assistance from the staff. However, there are also reports of issues with communication and follow-up, which need to be addressed.One of the major issues that has been reported is the lack of communication and follow-up from the business. Some customers have reported waiting for extended periods of time for responses to their inquiries or for their orders to be fulfilled. This has led to frustration and disappointment for some customers, who feel that they have been neglected or ignored.Another issue that has been reported is the quality of some products. Some customers have reported receiving defective or poorly calibrated products, which has led to frustration and disappointment.Overall, the business location has some strengths and weaknesses. While it has a decent rating and some customers have reported excellent service, there are also reports of poor customer service, communication issues, and quality control problems. With some improvements in these areas, the business could potentially become a top-rated location for medical equipment and supplies.