The location of the Champs Sports store at Stonecrest Mall has a decent overall rating, but there are some issues that need to be addressed. The quality of the store is average, with some customers reporting that the store was messy and that the staff were not helpful. However, the pricing is very competitive, with many customers reporting that they found great deals on shoes and clothing. The store's innovativeness is also a strong point, with a wide range of brand-name athletic footwear, clothing, and hats available.However, the service at this location is a major issue. Several customers have reported that they were ignored by staff, or that the staff were rude and unhelpful. One customer even reported that they were told they could not make a purchase after 6:30pm, despite the store's hours being listed as 11am-7pm. This lack of attention to customer service is a major problem, and needs to be addressed in order to improve the overall rating of the store.Overall, the Champs Sports store at Stonecrest Mall has a lot of potential, but it needs to work on its customer service in order to reach its full potential. With a little bit of effort, this could be a great destination for sports fans and fashion enthusiasts alike.