San Antonio
Changing Seasons Retirement & Assisted Living
24.92
24.92
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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The business is located at Building 1687, Old Hwy 90 Street, Castroville City, with a wheelchair-accessible parking lot and entrance. The facility is co-branded with Changing Seasons Retirement & Assisted Living and operates on standard working hours from Monday to Friday. The staff is described as caring, kind, attentive, and always keeping family members informed of any changes or concerns with their loved ones. However, there is a concerning instance where a couple was denied the use of the restroom after getting into an accident outside, highlighting a possible lack of compassion.The facility received a rating of 4.3, with 9 out of 10 reviews being 5-star ratings and only 2 reviews being 1-star. This indicates a high level of satisfaction among most customers. Reviewers praised the staff's care and attention to their loved ones, as well as the facility's cleanliness and welcoming atmosphere. Some reviewers specifically mentioned the kindness and welcoming nature of the staff, particularly directors Danielle and Sasha. However, one reviewer reported difficulty in reaching the facility's administration, which may be a concern for some potential customers.The pricing score of 5.0 suggests that the facility's rates are reasonable and competitive, given the quality of care and services provided. However, this information may not be applicable to all potential customers, especially those with specific needs or circumstances.The lack of information on innovativeness prevents a more detailed assessment of this aspect. It is worth noting that the facility's policies and procedures may be subject to change, and it is essential for customers to verify this information before making a decision.Overall, the facility appears to provide high-quality care and services, with a strong emphasis on customer satisfaction and family involvement. However, the instance of a couple being denied the use of the restroom highlights a potential issue that should be addressed.
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Categories
Real Estate
Assisted living facility
Apartment Rental
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