This location has a well-established reputation, with a high overall rating and excellent customer service. The quality of food is consistently good, with many customers praising the friendly staff and great tea selection. However, some customers have experienced issues with orders being incorrect or missing items, and the lack of a playground area has been a disappointment for families with young children. The prices are competitive, but some customers feel that they are overcharged for their orders. The innovativeness of the location is notable, with some customers praising the remodel and the addition of new menu items. However, others feel that the removal of the playground area was a step backwards.The atmosphere is trendy and casual, making it a popular spot for college students and tourists. The location is wheelchair accessible and offers free parking and Wi-Fi. However, some customers have experienced issues with the drive-thru, including long wait times and incorrect orders. Overall, this location is a solid choice for those looking for a quick bite or a meal on the go, but may not be the best option for families with young children or those looking for a more personalized dining experience.