The office appears to be a pediatric dental clinic with a friendly and welcoming atmosphere. The staff is described as "very friendly" and "kind" by multiple reviewers, and they seem to go out of their way to make children feel comfortable and at ease. The office is clean and well-maintained, with a "clean facility" and "professional staff" being mentioned by several reviewers.However, there are some negative reviews that highlight a few issues. One reviewer mentioned that the dentist was "rude" and "defensive" when dealing with a difficult child, while another reviewer mentioned that the office staff seemed more interested in money than in the overall dental health of children.Despite these issues, the majority of reviewers praise the office for its exceptional service, kindness, and professionalism. Dr. Hernandez, the dentist, is particularly praised for her patience, kindness, and ability to make children feel comfortable and at ease. The office also seems to be very accommodating, with reviewers mentioning that they are able to reschedule appointments easily and that the office staff is always willing to help.One potential issue that stands out is the office's policy on cancellation fees. One reviewer mentioned that they were charged a $100 cancellation fee when they had to cancel an appointment at the last minute, which they felt was unfair. However, it's worth noting that this policy is not unique to this office and is a common practice in many medical offices.Overall, the office seems to be a great choice for families with young children who are looking for a pediatric dental clinic that is welcoming, friendly, and professional. However, as with any office, there may be some issues and areas for improvement.