San Antonio
Children's Emergency Department - University Health Women's & Children's Hospital
7.67
7.67
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This location has a mixed reputation among patients and families. While some praise the staff for being caring and compassionate, others report long wait times, uncaring nurses, and delays in receiving medical attention. In some cases, patients have even been sent to other hospitals for further treatment. However, there are also reports of excellent care, with some families appreciating the hospital's cleanliness, staff friendliness, and speedy service.The hospital's emergency department seems to be struggling with wait times, with some patients waiting several hours to be seen. This has led to frustration and disappointment for many families. In some cases, patients have reported being treated rudely or with a lack of empathy by nursing staff.On the other hand, some families have reported positive experiences, with staff being friendly, caring, and helpful. In one case, a doctor was praised for explaining everything clearly to a patient, and a nurse was commended for her excellent care.The hospital's pricing seems to be reasonable, with some families reporting that they were satisfied with the cost of care. However, there are also reports of patients being surprised by unexpected medical bills.In terms of innovativeness, the hospital seems to be taking steps to improve patient care and satisfaction. However, some families have reported that the hospital's systems and procedures can be slow and inefficient, leading to frustration and delays.Overall, this location has a mixed reputation, with some families reporting excellent care and others experiencing long wait times, uncaring staff, and delays in receiving medical attention. While the hospital seems to be taking steps to improve, there is still room for growth and improvement in terms of patient satisfaction and care.
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Categories
Medical Service
Emergency Care
Emergency room
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