The business has a somewhat inconsistent quality of food, which seems to be a major issue for many customers. While some people have had great experiences with the staff and service, others have been disappointed by the quality of the food, with complaints about hard or burnt ingredients, missing toppings, and inconsistent portion sizes. The pricing seems to be a bit high for the quality of food that some customers receive, which may be a turn-off for some people. However, the location is convenient and well-lit, with a large parking lot and easy access to the highway. The staff is generally friendly and welcoming, but some customers have had issues with long wait times and poor customer service. There have been some complaints about the cleanliness of the restaurant, with one customer reporting finding a hair in their food and another customer noticing that the floors were dirty. The restaurant has a modern and trendy atmosphere, with a large menu board and a variety of toppings and ingredients to choose from. However, the lack of innovativeness in the menu and the consistent complaints about quality issues may be a sign that the restaurant needs to revamp its menu and service strategy to better meet the needs of its customers.