This business location has been highly rated by its clients. They have praised the instructors, particularly Lakesha Hairston, for being knowledgeable, patient, and supportive. The flexibility of the scheduling and the convenience of the location have also been mentioned as positives. However, there is one negative review that highlights some issues with the phlebotomy program, including the lack of clinical experience and the instructor's personal work interfering with the class. Despite this, the overall rating suggests that the business has a strong reputation and a commitment to providing quality education.