The location of this pediatrician's office seems to have its strengths and weaknesses. The majority of the clients have reported positive experiences with the staff, particularly with the front desk and nursing staff. They have praised their kindness, attentiveness, and professionalism. The doctors, especially Dr. Moreno, Dr. DeLeon, and Dr. Castro, have been commended for their excellent care and bedside manner.However, there have been several instances of clients experiencing long wait times, and some have even reported being charged for mistakes made by the appointment setter. Additionally, one client mentioned that the staff seemed bothered to assist, which is not what you would expect from a medical office.One significant issue that stands out is the experience of several families who reported being mistreated by Dr. Sky. They alleged that she was overconfident, dismissive, and even called Child Protective Services on them without proper reason. This led to a traumatic experience for these families, and it's essential to acknowledge that this behavior is unacceptable in a medical setting.Overall, the location has a decent rating, but it's clear that there are some areas that need improvement. With better management and a more patient-centered approach, this office could provide a more positive experience for its clients.Note: The innovativeness score is left blank as there isn't enough information to provide a reliable assessment.