This pediatrician's office seems to have a solid reputation with some minor issues. The staff is friendly and accommodating, but there are reports of difficulty getting same-day appointments, especially when children are sick. Some reviewers mention that they have to call multiple times to get someone on the phone, which can be frustrating. However, many reviewers praise the doctors, particularly Dr. Gonzalez, for being caring and attentive to their children's needs. The office also seems to be well-organized, with a patient portal and telemedicine options available. However, there are some issues with billing and medical records, with some reviewers reporting that they were incorrectly billed or had trouble getting their records transferred to a new doctor. Overall, this office seems to be a good option for families looking for quality pediatric care, but there are some areas for improvement. One major issue that stands out is the lack of availability of same-day appointments, which can be a problem for families with sick children. This issue needs to be addressed to improve the overall quality of service.