The business location is a hospital, specifically the Christus Santa Rosa Hospital Medical Center in San Antonio. The address is Building 315, N San Saba Street, Suite 1160, and the phone number is +12107044300. The hospital is affiliated with Christus Santa Rosa Health and offers various services such as wound care, critical care, urgent care, cardiac care, and cancer care, among others. It is also a Level III trauma center and has a pediatric department.Unfortunately, the overall experience of patients has been poor. Several customers have reported rude and unfriendly staff, including nurses who have displayed a lack of empathy and professionalism. In one instance, a nurse was described as having a "worst attitude" when dealing with a patient. Another customer had a terrible experience with the hospital staff during childbirth, describing them as "terrible people".There have been complaints about the hospital's hygiene and cleanliness, with one customer witnessing a procedure being performed in the waiting room. The lack of basic hygiene and poor conditions have been highlighted as major concerns.It is also worth noting that the hospital has received several one-star reviews, with four customers expressing dissatisfaction with their experience. In contrast, there is only one five-star review, suggesting that the hospital's customer service and quality of care are not meeting expectations.One major issue that stands out is the lack of respect and empathy displayed by some staff members, which has resulted in poor experiences for patients.