This location has a good overall score, with customers generally satisfied with their experience. The quality of the food is a mixed bag, with some customers enjoying their meals and others finding them to be dry or overcooked. The pricing is a strength, with most customers feeling that the value is good for the price they pay. The innovativeness of the location is also a plus, with customers praising the friendly and attentive staff.One issue that stands out is the inconsistent quality of the food. Some customers have reported receiving dry or overcooked chicken, which is a disappointment for a fried chicken joint. Additionally, there have been reports of long wait times and forgetfulness with orders, which can be frustrating for customers.Despite these issues, the location's friendly staff and good pricing are major positives. The atmosphere is generally quiet and casual, making it a good choice for families or solo diners. The location is also wheelchair accessible, which is a plus for customers with mobility issues.Overall, this location is a solid choice for fried chicken fans, but customers should be aware that the quality can be hit or miss. With a little more attention to consistency and customer service, this location could be even better.