San Antonio
Church's Texas Chicken
5.12
5.12
Overview
Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Small plates
Dinner
Dessert
Restroom
Family-friendly
Groups
Tourists
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Catering
Onsite services
Quick bite
Casual
Good for kids
Drive-through
On-site parking
Photos & videos
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Overall
Innovativeness
Pricing
Quality
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This location of Church's Texas Chicken has its strengths and weaknesses. The overall experience is average, with a 3.4-star rating based on customer reviews. The quality of the food is a bit of a letdown, with some customers complaining about undercooked or overcooked chicken, as well as incorrect orders.On the other hand, the pricing is reasonable, with many customers praising the value for money. The innovativeness of the menu is also a highlight, with some unique offerings such as honey-butter biscuits and spicy chicken sandwiches.However, there are some major issues with the service. Many customers have reported long wait times, both in the drive-thru and in the restaurant. Some staff members have also been described as rude or unfriendly.One major issue that stands out is the problem with consistency. Many customers have reported that their orders are often incorrect or incomplete, and that the staff seems to be overwhelmed. This can be frustrating for customers who are trying to get a quick and easy meal.Overall, this location of Church's Texas Chicken has the potential to be a great option for customers who are looking for a quick and affordable meal. However, it falls short in terms of service and consistency. With some improvements in these areas, this location could easily become a top-rated spot for customers in the area.It's worth noting that some customers have praised the staff at this location, particularly the manager Henry, who has been commended for his friendly and professional service. However, this is not a universal experience, and many customers have reported negative interactions with staff.Ultimately, customers should be aware of the potential issues with service and consistency when visiting this location. With a little patience and understanding, however, this location could still be a great option for those looking for a quick and affordable meal.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Restaurants & Catering
Restaurants
Fast Food
Fast food restaurant
Chicken restaurant
Family restaurant
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