San Antonio
Cibolo Canyons Veterinary Hospital
16.38
16.38
Overview
Cibolo Canyons Veterinary Hospital is a progressive, full-service companion animal hospital. When it comes to health, we leave no stone unturned. We strongly believe in the advantages of using preventative medicine and client education. Cibolo Canyons is the only ‘family practice doctor for pets'.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
Quality
Pricing
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This veterinary clinic has a well-organized facility with a clear address and phone number. The website link is available, and the hours of operation are specified, which is convenient for clients. The clinic has a good reputation, with a high overall rating from third-party sources, although there are a few negative reviews.However, some clients have expressed concerns about the quality of care, citing instances of misdiagnosis or inadequate treatment. The pricing has been a source of complaint for some, with some clients feeling that the costs are too high. On the other hand, the clinic's innovativeness is evident in its willingness to adapt to new situations and provide personalized care to each patient.One client had a particularly bad experience, citing a vet tech who was unable to lift their dog onto the examination table and failed to perform a comprehensive physical examination. The client also felt that the clinic was trying to upsell them on unnecessary procedures and that the staff was unprofessional.Another client reported a high price for a routine exam and was upset about the lack of transparency regarding the cost. They also felt that the vet was condescending and that the clinic's policies were not well-explained.Despite these concerns, many clients have had positive experiences at the clinic, praising the staff's friendliness and the quality of care. Some have reported that the clinic's prices are worth it for the excellent service they receive.The clinic's website and online reviews suggest that it is a well-established and reputable practice, with a team of experienced veterinarians and staff. However, it's essential for clients to be aware of the potential issues and to ask questions and seek second opinions if needed.It's worth noting that the clinic has a strong focus on customer service, with many clients praising the staff's kindness and attention to detail. The clinic also seems to be committed to providing a safe and comfortable environment for pets, with a clean and well-maintained facility.Overall, while the clinic has some areas for improvement, it appears to be a reputable and caring practice that is dedicated to providing high-quality care to its patients. However, clients should be aware of the potential issues and take an active role in their pet's care to ensure the best possible outcome.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Pets Service
Veterinary Clinics
Animal hospital
Contact business
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