City Of San Antonio Animal Care Services

3.8

• (1 reviews)

4710 TX-151 Street, San Antonio

5.82

mil

4710 TX-151 Street, San Antonio

5.82

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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3.8

1 reviews

Overall

3.8

Quality

3.2

Pricing

4.8

Innovativeness

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The location is a pet store and animal shelter, but unfortunately, it's marred by several issues. Despite having a wide range of pets available for adoption, the conditions in which they are kept are often dirty and unsanitary. Many reviewers have mentioned seeing animals with visible medical issues, such as ticks, fleas, and wounds, that were not being properly treated. This suggests a lack of attention to detail and a general disregard for the welfare of the animals in their care.The staff at the location seems to be a major issue, with many reviewers reporting rude and unhelpful behavior. Some have even mentioned being lied to or being given false information about the animals in their care. This lack of transparency and trustworthiness is a major red flag for any pet owner or potential adopter.On the other hand, the location does have some redeeming qualities. The adoption process is relatively straightforward, and the staff is sometimes helpful in finding the right pet for you. The location is also very convenient, with extended hours and a central location.However, the location's pricing is somewhat confusing, with some reviewers reporting that they were overcharged or that the prices were not clearly communicated. This lack of transparency and honesty is a major issue for any business, and it's something that the location needs to address in order to build trust with its customers.Overall, while the location has some good qualities, it's clear that it has some major issues that need to be addressed. With a bit of effort and attention to detail, this location could be a much better place for pets and their owners.