This government service location has a solid presence in San Antonio. The Frost Bank Tower serves as its base, and visitors can access the building with ease, thanks to its wheelchair-friendly entrance and parking lot. The City of San Antonio Planning Department, a co-brand of this location, suggests a focus on development and urban planning. However, this is where the positives come to an end.The working hours are standard, but it's worth noting that the location is only open from 7:45 AM to 4:30 PM, Monday through Friday, with no weekend services available. This might limit access for those who cannot visit during these hours.Unfortunately, the available information is marred by numerous complaints about the development department's inefficiencies. Several clients have expressed disappointment with the lack of effective planning, citing issues such as poorly designed roadways and the absence of road closed signs. On the other hand, one reviewer praised the facility's security, service, and overall experience, suggesting that some aspects of the location are satisfactory.Considering the mixed feedback, it's essential to be aware of the potential issues when visiting this location. While it's wheelchair accessible, the development department's performance is a concern. The praise for the facility's security and service, however, is noteworthy, indicating that there are some redeeming qualities.