The business has mixed reviews with some customers praising the friendly and helpful staff, particularly the piercers who have received high praise for their professionalism and kindness. However, some customers have reported rude and unhelpful staff, including a manager who was described as having a negative attitude and being unwilling to assist customers. The store's piercings have also been a point of contention, with some customers reporting uneven or poorly done piercings, while others have been satisfied with the service.The business has a good selection of products, including jewelry, hair accessories, and other fashion items. However, some customers have found the prices to be too high for the quality of the products. The store's layout and organization have also been criticized, with some customers finding it difficult to navigate the store and locate the products they are looking for.The business has a range of amenities, including wheelchair-accessible parking and entrance, and onsite services such as ear piercings. However, the quality of these services can be inconsistent, with some customers reporting long wait times and poor service.The business has a strong online presence, with a website and social media accounts that are regularly updated with promotions and new products. However, some customers have reported difficulties with the online ordering process and have had issues with returns and exchanges.Overall, the business has a decent reputation, but it is not without its flaws. Customers should be aware of the potential for inconsistent service and high prices, and may want to consider shopping elsewhere if they are not satisfied with the products or services offered.