San Antonio
Clarion Pointe near Medical Center
6.64
6.64
Overview
Understated hotel offering an outdoor pool & a gym, plus free breakfast, Wi-Fi & parking.
Photos & videos
Submit a review
Pricing
Overall
Quality
Submit a review
This hotel has a lot to offer, but there are also some significant issues that need to be addressed. The hotel's quality is a major concern, with many guests reporting dirty rooms, mold, and other cleanliness issues. However, the pricing is competitive, making it an attractive option for budget-conscious travelers.The hotel's service is also a mixed bag. Some guests have reported friendly and helpful staff, while others have had negative experiences with staff who are unprofessional and unhelpful. The hotel's location is convenient, but some guests have reported issues with safety and security, including reports of break-ins and homeless people living in the hotel.One major issue that stands out is the hotel's cleanliness. Many guests have reported finding cockroaches, mold, and other cleanliness issues in their rooms. This is a major concern and needs to be addressed immediately. The hotel's management needs to take steps to ensure that the rooms are thoroughly cleaned and maintained on a regular basis.Despite the issues, the hotel has some positive aspects. The breakfast is reportedly decent, and the staff is generally friendly and helpful. However, these positives are not enough to outweigh the significant issues with cleanliness and service.Overall, this hotel is a mixed bag. While it has some attractive features, it also has some major issues that need to be addressed. Until these issues are resolved, it's hard to recommend this hotel to anyone.Some guests have reported that the hotel has a strong odor, which can be overwhelming. Others have reported that the hotel is located in a seedy area, which can be a safety concern.It's worth noting that some guests have reported having a positive experience at this hotel, despite the issues. However, these positive experiences are not enough to outweigh the negative reviews and complaints.The hotel's management needs to take steps to address the cleanliness and service issues, and to ensure that the hotel is a safe and welcoming place for all guests. Until then, it's hard to recommend this hotel to anyone.
Own this business?
Categories
Hotels
Hotels & Rental properties
Hotel
Contact business
1