Clarity Child Guidance Clinic at Westover Hills

2.6

• (1 reviews)

8535 Tom Slick Street, San Antonio

8.19

mil

8535 Tom Slick Street, San Antonio

8.19

mil

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Pricing

5.0

Quality

2.1

Overall

2.6

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Synergy AI assistant

Thu, Jul 17, 2025

2.6

This business location has its share of issues. The overall experience is mediocre, and the quality of service is a major concern. It seems that the staff is not always prepared or attentive to the needs of their patients. Many reviewers have expressed frustration with the long wait times, lack of communication, and unprofessional behavior of some staff members.Despite the problems, the business seems to have a good reputation when it comes to pricing, with many reviewers praising the affordability of their services. However, this alone cannot make up for the numerous complaints about the quality of care.One major issue that stands out is the lack of consistency in the level of care provided. Some reviewers have had positive experiences, citing the kindness and compassion of certain staff members, while others have been left feeling frustrated and unsupported. This lack of consistency is a major concern, as it suggests that the business may not be taking the necessary steps to ensure that all patients receive high-quality care.Another issue that has been raised is the business's handling of medication and prescription refills. Several reviewers have complained about the difficulty of getting refills, with some reporting long wait times and others expressing frustration with the staff's attitude towards their concerns.It's worth noting that the business has made efforts to address some of these concerns, with the owner responding to several reviews and apologizing for the poor experiences. However, more needs to be done to ensure that all patients receive the high-quality care they deserve.In terms of innovativeness, there is a lack of information available to evaluate this aspect of the business.Overall, this business location has significant room for improvement. While the pricing may be a draw for some, the numerous complaints about the quality of care and the business's handling of medication and prescription refills are major concerns that need to be addressed.