San Antonio
Classic Collision
4.20
4.20
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
Mechanic
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Quality
Innovativeness
Overall
Pricing
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Based on the available data, the business location has an overall score of 4.2 out of 5. This score is somewhat compromised by the quality of work, which has a lower score of 3.1 out of 5. The pricing, on the other hand, has a perfect score of 5.0 out of 5. The innovativeness of the business also scores well, with a score of 4.5 out of 5. However, it's worth noting that the quality of work is the main concern, as it affects the overall satisfaction of customers. Some customers have reported issues with paint jobs, trim, and other parts of the vehicle not being fixed correctly, which is a significant issue. On the other hand, the business has a strong track record of providing excellent customer service, with many customers praising the friendly and professional staff. The business also offers a variety of amenities, including on-site parking, NFC mobile payments, and wheelchair accessibility. However, some customers have reported issues with communication and updates on the status of their vehicle repairs, which can be frustrating. Overall, the business has some strengths, but it also needs to work on improving the quality of its work to meet customer expectations.Some customers have reported issues with the business, including:- Poor communication and updates on the status of their vehicle repairs- Issues with paint jobs and trim not being fixed correctly- Some customers have reported being left with low gas levels after dropping off their vehicle for repairs- One customer reported that their vehicle was taken for a joyride and left with a significant amount of fuel used and vomit on the paneling and windowHowever, many customers have praised the business, including:- Friendly and professional staff- Excellent customer service- Quick turnaround times for repairs- Clean and well-maintained facilities- Variety of amenities, including on-site parking and wheelchair accessibilityIt's worth noting that the business has a strong track record of responding to customer concerns and complaints, and it seems that they take customer feedback seriously. However, it's also clear that the business needs to work on improving the quality of its work to meet customer expectations.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Detailing
Car Parts
Car detailing service
Auto dent removal service
Auto repair shop
Auto body shop
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