San Antonio
Cloud Roofing Company
8.77
8.77
Overview
Roofers in San Antonio: Cloud Roofing has been the leader in roof repair and replacement since 1975. Call today for a free roofing estimate!
Features
Wheelchair accessible parking lot
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Innovativeness
Overall
Quality
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This review is based on the collected information. Cloud Roofing has demonstrated consistent customer satisfaction with its roofing services, despite some minor issues reported. The majority of customers have praised the company's professionalism, quality of work, and responsiveness to their needs. However, there are a few instances where the company has fallen short, such as delays in scheduling appointments, inadequate communication, and poor customer service. Some customers have reported that the company's staff, particularly those in the scheduling department, have been unresponsive and uncooperative. This has led to frustration and disappointment among customers who have had to deal with these issues.On the other hand, many customers have praised the company's quality of work, citing that their roofs have been completed efficiently and to a high standard. The company's staff, including Rachel Cloud, Jamie Noriega, and Caleb Cloud, have been particularly commended for their professionalism, courtesy, and attention to detail.In terms of pricing, customers have generally been satisfied with the company's estimates, which have been found to be reasonable and competitive. However, some customers have reported being overcharged or facing unexpected costs.The company's innovativeness has been praised by customers who have appreciated the company's use of modern roofing materials and techniques. However, some customers have reported that the company has been slow to adapt to new technologies and trends in the industry.Overall, while Cloud Roofing has demonstrated strengths in customer satisfaction, quality of work, and pricing, it has also faced challenges in terms of communication, customer service, and innovativeness. The company would benefit from addressing these issues to improve its overall performance and customer experience.
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Hours
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Categories
Construction & Development
Construction company
Roof Repair
Construction & Modeling
Roofing contractor
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