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Cole Fine Guns & Gunsmithing

4.7

• (1 reviews)

37 5931 Roft Rd Road, San Antonio

15.58

mil

37 5931 Roft Rd Road, San Antonio

15.58

mil

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Overview

Cole Gunsmithing, the "Shotgun Experts". Custom built shotguns, fine European shotguns, shotgun parts, wood upgrades & expert gunsmithing.

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Wheelchair accessible parking lot

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4.7

1 reviews

Overall

4.7

Quality

4.7

Innovativeness

4.8

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

The location of Cole Gun is situated in a convenient spot, offering excellent accessibility for customers with a wheelchair-accessible parking lot. The business hours, while not ideal for every day of the week, do provide a good balance for those who can visit during the week. The store itself has a wide variety of products, with a beautiful showroom that seems to impress customers. The staff, including Austin, are knowledgeable and take the time to explain the finer points of different shotguns to new customers, making them feel valued and cared for. Many customers have had excellent experiences with the gunsmithing services, with turnaround times that impress and quality of work that meets or exceeds expectations.However, it's worth noting that there was a disappointing experience with a customer who purchased a Syren gun and felt that it had a minor flaw that wasn't pointed out. They felt that the staff could have been more transparent about the issue and offered a better solution, such as an exchange or a discount.The overall quality of the business seems to be high, with many customers leaving with a great product and a positive experience. The pricing appears to be competitive, and the innovativeness of the business is shown in its ability to provide unique and valuable services to its customers.The only major issue that stands out is the customer's feeling of being misled about the quality of the gun they purchased, which could have been avoided with better communication and a more customer-centric approach.