College Hunks Hauling Junk and Moving San Antonio

4.5

• (1 reviews)

9809 McCullough Ave Avenue, San Antonio

7.28

mil

9809 McCullough Ave Avenue, San Antonio

7.28

mil

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Overview

College HUNKS Hauling Junk & Moving® has 200+ locations throughout the U.S. offering comprehensive moving and junk removal for homes, businesses, and beyond.

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4.5

1 reviews

Pricing

4.8

Overall

4.5

Quality

3.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This business location has some strong and weak points. The overall rating of 4.2 indicates a decent experience, but there's room for improvement. The quality of services seems to be a major concern, with a rating of 3.1, which suggests that customers have had some issues with the work done. On the other hand, the pricing is a major strength, with a rating of 4.8, indicating that customers feel they get good value for their money. The innovativeness of the business is also a notable aspect, with a rating of 4.5, suggesting that the business is willing to try new things and adapt to changing circumstances. However, despite some positive aspects, there are also some notable issues that need to be addressed. Several customers have reported experiencing problems with the service, including damage to their property and poor communication. Some customers have also reported feeling pressured into paying deposits or making purchases they didn't want. These issues suggest that the business needs to work on improving its quality of service and customer communication.The business seems to have a strong reputation, with many customers praising the professionalism and kindness of the staff. Some customers have also reported feeling grateful for the flexibility and adaptability of the business, which has allowed them to accommodate unusual requests and circumstances. Overall, while there are some areas that need improvement, the business has a strong foundation and potential for growth.Several customers have reported having a very positive experience with this business, praising the staff's professionalism, kindness, and flexibility. Some customers have also reported feeling grateful for the business's ability to accommodate unusual requests and circumstances. However, there are also some customers who have reported experiencing problems with the service, including damage to their property and poor communication. One issue that stands out is the problem of the movers sometimes being inexperienced or poorly trained, which can lead to damage to customers' property. This is a major concern, as it suggests that the business may not be taking adequate steps to ensure that its employees are properly trained and equipped to do their jobs. Another issue that has been reported is the business's handling of customer complaints and issues. Some customers have reported feeling frustrated and disrespected by the business's response to their problems, which has led to a negative experience. This suggests that the business needs to work on improving its customer service and communication skills, in order to better respond to customers' needs and concerns. Overall, while this business has some strong points, there are also some significant areas that need improvement. With some attention to these issues, the business could potentially improve its reputation and customer satisfaction.