San Antonio
Collision Xperts of Alamo Heights
6.23
6.23
Overview
Looking for the collision repair experts that restore the brand-new look of vehicles after accidents? If so, contact or visit the Collision Xperts today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Identifies as Latino-owned
Identifies as Latino-owned
Mechanic
Photos & videos
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Overall
Quality
Innovativeness
Pricing
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This location appears to be a reliable and trustworthy auto body repair shop. The owners, Alex and Valerie, are friendly and professional, making customers feel at ease. They communicate effectively with customers and insurance companies, ensuring a smooth repair process. The shop's workmanship is impressive, with many customers praising the quality of the repairs and the attention to detail.However, there are some areas for improvement. Some customers have reported issues with delays and communication breakdowns, which can be frustrating for those waiting for their vehicles to be repaired. Additionally, the shop's policy of requiring customers to pay for repairs upfront can be a barrier for those who are not prepared for the cost.Despite these issues, the majority of customers have had positive experiences with Collision Xperts. The shop's reputation for quality work and customer service is well-deserved, and many customers have recommended them to friends and family. The shop's commitment to innovation and staying up-to-date with the latest techniques and technologies is also commendable.One notable issue that arose during my research was a customer's complaint about being told to go to another shop due to an issue with the estimating system. However, the shop responded promptly and apologized for the inconvenience, showing a commitment to customer satisfaction.Overall, Collision Xperts is a solid choice for those in need of auto body repair services. While there are some areas for improvement, the shop's strengths in quality work, customer service, and innovation make it a reliable option for those seeking a trustworthy repair shop.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Auto body shop
Car Parts
Auto glass shop
Car repair and maintenance service
Contact business
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