San Antonio
Comet Cleaners and Laundry San Antonio
15.03
15.03
Overview
Comet Cleaners specializes in wedding dress cleaning, restoration & preservation, linens, alterations, comforters, leather and more! Our mission is to consistently deliver the highest quality dry cleaning and laundry service while providing superior customer service and maintaining affordable pricing.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Innovativeness
Pricing
Quality
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Comet Cleaners - SATX has a solid reputation as a reliable cleaning service provider. Their staff is generally friendly and welcoming, with many customers praising their exceptional customer service. Nakeisha and Amanda are particularly commended for their helpfulness and dedication to ensuring customer satisfaction. The staff's attention to detail and professionalism are also noteworthy, as they take care to examine each garment before processing and notify customers when their order is ready.However, some customers have experienced issues with quality control, particularly with regards to laundry services. One customer reported receiving medium-starched shirts instead of the heavy starch they requested, while another customer's trousers were returned with a note stating that the fabric had been damaged during the cleaning process.Despite these issues, Comet Cleaners - SATX has a strong commitment to customer satisfaction and has taken steps to address these problems. They offer a range of services, including dry cleaning, laundry, and alterations, and have a convenient drop-off and pick-up system. They also offer discounts for referrals and loyalty programs, which has helped to build a loyal customer base.Overall, Comet Cleaners - SATX is a solid choice for those in need of cleaning services, with a focus on customer satisfaction and a commitment to quality. However, they may need to work on improving their quality control processes to address the occasional issues that arise.One issue that stands out is the quality control problem with laundry services, which has resulted in some customers receiving poorly cleaned or damaged garments. While Comet Cleaners - SATX has taken steps to address these issues, they may need to work on improving their quality control processes to prevent similar problems from arising in the future.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Home & Daily Service
Cleaning Service
Courier Service
Clothing studio
Clothing alteration service
Delivery service
Dry cleaner
Custom tailor
Tailor
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