San Antonio
Comfort Inn & Suites Near Medical Center
4.89
4.89
Overview
Straightforward hotel with an indoor pool, plus free hot breakfast buffet, parking & WiFi.
Features
LGBTQ+ friendly
Free breakfast
LGBTQ+ friendly
Free Wi-Fi
Free parking
Free Wi-Fi
Free breakfast
Pool
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Overall
Quality
Pricing
Innovativeness
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The hotel has a mixed reputation, with some guests praising its cleanliness and convenient location, while others have reported numerous issues, including dirty rooms, poor service, and security concerns. Some guests have even reported finding roaches, bed bugs, and even blood on the curtains. The hotel's breakfast has also been criticized for being cold and lacking variety. On the other hand, some guests have praised the hotel's staff for being friendly and helpful.The hotel's rating system, which includes a 10-star rating, is misleading, as many guests have reported issues with their stays. The hotel's website also exaggerates its amenities and services, making it difficult for guests to know what to expect. The hotel's security measures are also lacking, with many guests reporting broken car windows and other security issues.The hotel's management has responded to some of the guest feedback, apologizing for the issues and promising to make improvements. However, many guests have reported that their concerns were not taken seriously, and they were not offered a refund or other compensation for their poor experience.Overall, while the hotel has some redeeming qualities, its poor quality and lack of innovativeness make it a questionable choice for travelers. Guests should be aware of the potential issues and consider other options before booking a stay.
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