The location has received mostly negative reviews, with many customers complaining about poor customer service, long wait times, and unprofessional staff. The parking lot is wheelchair accessible, and the entrance is also wheelchair accessible. The business accepts various forms of payment, including NFC mobile payments, debit cards, credit cards, and checks. However, it seems that the company has a reputation for being unorganized and inefficient, with some customers waiting for hours to have their vehicles loaded or to receive their titles. The staff has been described as rude and unhelpful, with some customers feeling that they are not being treated fairly. One of the major issues with this location is the long wait times, which can be frustrating for customers who are trying to retrieve their vehicles or titles. In one review, a customer waited for over two hours to have their vehicle loaded, and another customer waited for over three hours to retrieve their title. The lack of urgency and unprofessionalism from the staff has led to a negative experience for many customers. It's worth noting that there are some positive reviews, but they are far outnumbered by the negative ones.