San Antonio
Cottages at Terrell Hills
5.73
5.73
Overview
Welcome home to the Cottages at Terrel Hills in San Antonio Texas. We offer studio, one ,and two bedroom apartments with amenities you can't beat. Contact us today to learn more!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
This apartment complex has a mediocre overall rating. The quality of the apartments and the staff is a major concern, with many reviewers mentioning issues with maintenance, pest control, and management. While some reviewers have had positive experiences with the pricing, it's not enough to make up for the numerous issues with quality and staff. The innovativeness of the complex is also a concern, as it seems to be struggling to adapt to the needs of its residents.The complex has a wheelchair-accessible parking lot and entrance, which is a positive feature. However, the reviews are filled with complaints about maintenance issues, including broken appliances, leaky pipes, and infestations of roaches, bed bugs, and termites. Many reviewers have also mentioned problems with the management, including unresponsive staff, theft, and dishonesty.Some reviewers have praised the complex's location, noting that it's close to public transportation and has a convenient location for those working in the area. However, the complex's online presence is lacking, with many reviewers complaining about the difficulty of getting in touch with the management and the lack of transparency in the leasing process.The complex has a high turnover rate, with many reviewers mentioning that they've seen numerous apartments being renovated and repainted. However, this may be a sign of a larger issue, as many reviewers have complained about the quality of the renovations and the lack of attention to detail.Overall, this apartment complex seems to be struggling to provide a satisfactory living experience for its residents. While some reviewers have had positive experiences, the negative reviews far outweigh the positive ones, and it's clear that the complex needs to make significant improvements in order to improve its reputation.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Real Estate
Apartment rental agency
Real Estate Agencies
Contact business
1