San Antonio
Courtyard San Antonio Airport/North Star Mall
6.46
6.46
Overview
Modern hotel offering contemporary rooms & an indoor pool, plus a free airport shuttle & WiFi.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Free Wi-Fi
Air-conditioned
Breakfast
Pool
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Overall
Quality
Innovativeness
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This hotel has a good location, with a short drive to the airport and close proximity to the North Star Mall. The staff is generally friendly and helpful, with some standout employees like Mary Jane and Desiree, who go above and beyond to make guests feel welcome. However, the hotel's quality and cleanliness are somewhat lacking, with musty smells and outdated rooms. The pricing is reasonable, but the value for money could be better. The hotel's innovativeness is also limited, with a dated design and limited amenities. Despite these issues, the hotel's strong points make it a decent choice for a short stay or a quick overnight. However, guests should be aware of the potential for mold and mildew in the rooms, and the hotel's failure to provide adequate housekeeping services. A general clean-up and renovation of the hotel would go a long way in improving the overall experience for guests.
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