This hotel has a great location on the Riverwalk, with many dining and shopping options within walking distance. The staff is friendly and welcoming, with some staff members going above and beyond to provide excellent service. However, some rooms may be small and the parking can be expensive. The hotel also has a small pool and hot tub, but the elevator can be a bit noisy. Overall, this hotel is a good choice for those looking for a convenient and comfortable stay in San Antonio.Some guests have reported issues with the hotel's amenities, such as the small pool and hot tub, as well as the lack of free breakfast and parking. However, the hotel's location and friendly staff make up for these drawbacks. One guest reported a negative experience with the front desk manager, who was rude and unhelpful. Additionally, some guests have reported issues with the hotel's cleanliness, including dirty carpets and a lack of towels. However, the hotel's housekeeping staff has been praised for their friendliness and efficiency.Guests have also reported mixed experiences with the hotel's parking, with some finding it convenient and others finding it expensive. The hotel's valet service has been praised for its efficiency and friendliness, but some guests have reported issues with the quality of the service. Overall, this hotel is a good choice for those looking for a convenient and comfortable stay in San Antonio, but it may not be the best choice for those looking for a luxurious or high-end experience.