San Antonio
Courtyard San Antonio SeaWorld®/Lackland
8.03
8.03
Overview
Straightforward hotel with contemporary rooms & an indoor pool, plus a business center & free WiFi.
Features
LGBTQ+ friendly
LGBTQ+ friendly
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Quality
Innovativeness
Overall
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The business is located in Building 6738, Northwest Loop 410 Street, San Antonio City. It is a straightforward hotel with contemporary rooms and an indoor pool, plus a business center and free WiFi. The hotel is part of the Marriott chain and is LGBTQ+ friendly. The staff is friendly and helpful, with some guests praising the professionalism and courtesy of the staff. However, there have been some issues with customer service, with some guests reporting being denied breakfast or having issues with their room keys.The hotel's cleanliness has been a mixed bag, with some guests reporting dirty rooms and bathrooms, while others have reported that their rooms were clean and well-maintained. The hotel's pool and hot tub have also been a concern, with some guests reporting that they were dirty and had a strong smell.The hotel's location is convenient for visiting SeaWorld and the Lackland Air Force Base, and there are plenty of restaurants and shops in the area. However, some guests have reported that the hotel's parking lot is not secure, and that their cars were broken into while they were staying at the hotel.Overall, the hotel has a mixed reputation, with some guests praising its cleanliness and customer service, while others have reported issues with the hotel's facilities and security. With some improvements, this hotel could be a great option for travelers looking for a convenient and comfortable stay in San Antonio. However, until then, it's best to approach with caution.One of the main issues with the hotel is its lack of attention to cleanliness, with some guests reporting dirty rooms and bathrooms, and others reporting that the pool and hot tub were not well-maintained. This is a major concern, as cleanliness is a top priority for many travelers. Additionally, the hotel's security has been a concern, with some guests reporting that their cars were broken into while they were staying at the hotel.The hotel's pricing is on the higher side, but some guests have reported that it is worth it for the convenience and amenities offered. However, others have reported that the hotel's pricing is not justified by the quality of the facilities and services.The hotel's innovativeness is a mixed bag, with some guests praising the hotel's modern amenities and services, while others have reported that the hotel's facilities and services are not as modern or up-to-date as they should be.
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