The overall experience at Crash Champions Collision Repair Ingram is satisfactory. The quality of work is generally good, but not exceptional. The pricing is excellent, with most customers praising the reasonable costs. However, some customers have expressed disappointment with the innovativeness of the shop, suggesting that they are not always on the cutting edge of technology and techniques.The staff at Crash Champions are often praised for their friendliness, professionalism, and knowledge. Gabriel, in particular, is mentioned frequently as a standout employee who goes above and beyond to ensure customer satisfaction. However, some customers have reported difficulties with communication, including delays in receiving estimates and updates on their repair progress.One major issue that has been reported by multiple customers is the shop's ability to manage their workload and prioritize repairs. Some customers have waited extended periods of time for their vehicles to be repaired, only to have the issue exacerbated by additional problems that were not addressed. This has led to frustration and a sense of mistrust among some customers.Despite these issues, Crash Champions Collision Repair Ingram has a strong reputation in the community, with many customers praising the shop's excellent customer service and high-quality repairs. However, to improve their overall rating, the shop needs to focus on addressing the communication issues and streamlining their repair process to better manage their workload and prioritize customer needs.