San Antonio
Crash Champions Collision Repair New Braunfels
25.08
25.08
Overview
At Crash Champions, our goal is to get you back on the road as quickly as possible while performing the safest repair for you and your family. Contact our team
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Mechanic
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Overall
Quality
Pricing
Innovativeness
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The service at this location is generally good, but there are some areas for improvement. The biggest issue is with the quality of the repairs, which is a major concern for customers. There have been several complaints about poor workmanship, including issues with body work, painting, and mechanical repairs. However, the pricing is competitive, and many customers have reported that their vehicles were repaired quickly and efficiently. The staff is friendly and helpful, and they are willing to go the extra mile to ensure that customers are satisfied with their repairs. Overall, this location has the potential to be a top-rated service center, but it needs to focus on improving the quality of its repairs.The business hours are convenient, with the shop open Monday through Friday from 8am to 5pm. However, it is not open on weekends, which may be a concern for customers who need repairs on short notice. The location is wheelchair accessible, which is a positive feature for customers with disabilities. The shop accepts credit cards, and appointments are recommended, but not required.There have been some issues with communication and follow-up, with some customers reporting that they had to wait a long time for updates on the status of their repairs. However, this appears to be an isolated issue, and many customers have reported that the staff was responsive and communicative throughout the repair process.One major issue that has been reported by several customers is the lack of accountability and follow-through on repairs. Some customers have reported that they were told that repairs would be completed on a certain date, only to have the date pushed back repeatedly. This can be frustrating and stressful for customers who are waiting for their vehicles to be repaired.Overall, this location has some strengths, but it needs to focus on improving the quality of its repairs and providing better communication and follow-up to customers. With some attention to these areas, this location could become a top-rated service center in the area.
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Hours
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Categories
Automotive & Boat Service
Car Service
Auto dent removal service
Auto body shop
Car Parts
Auto repair shop
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