The location offers a range of services, including tax preparation, accounting, financial advising, and bookkeeping. They are located in a wheelchair-accessible building with a parking lot and entrance, making it convenient for visitors. The working hours are Monday to Friday from 9:00 AM to 5:00 PM, with no Saturday or Sunday hours.The experience of clients has been mixed. Some have received excellent service, with one client praising the team for going above and beyond to help them with their taxes. Another client has been very pleased with the quality of service and has recommended the company to others.However, there have been some negative experiences. One client was left feeling furious after paying a hefty fee for help that was not received, and they were unable to speak to someone over the phone. Another client was not refunded their money after prepaying for services that were not provided.The main issue that has been highlighted is the responsiveness of the company, with some clients feeling that they were not heard or that their calls were not returned.The company seems to be innovative in the services they offer, with a focus on business management and payroll. However, this is not enough to balance out the negative experiences of some clients.Overall, while the location has its strengths, including its convenient location and wide range of services, the negative experiences of some clients are a concern.