San Antonio
Credit Human | Bandera Financial Health Center
11.21
11.21
Overview
Credit Human is a Texas-based credit union that offers banking and financing products to improve the financial health of our members.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Drive-through
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Quality
Overall
Pricing
Innovativeness
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The location of Credit Human on Bandera Rd in San Antonio is a mixed bag. While some customers have reported positive experiences with the staff being polite and helpful, others have had issues with poor customer service, long wait times, and unprofessional behavior from employees. The branch's accessibility features, including a wheelchair-accessible parking lot and entrance, are a plus. However, some customers have reported issues with the online account opening process and the bank's automated systems.Credit Human's pricing is generally competitive, with some customers praising the low fees and reasonable rates. However, others have reported issues with overdrafts and other fees.In terms of innovativeness, Credit Human has made efforts to modernize its services, including online banking and mobile apps. However, some customers have reported issues with the usability and functionality of these services.One major issue that has been consistently reported by customers is the poor customer service, including long wait times, unprofessional behavior from employees, and a lack of transparency in resolving issues. Some customers have also reported issues with the bank's automated systems and online services.Overall, while Credit Human has some positive qualities, such as its accessibility features and competitive pricing, the branch's customer service and online services need significant improvement.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Financial Service
Education & Learning
ATM
Financial institution
Credit union
Personal Loans
Private Schools
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