This business has a unique character that stands out from other law firms. Located in a wheelchair-accessible building, it offers a welcoming environment for clients. However, its strong online presence seems to be somewhat overshadowed by some of the questionable experiences shared by past clients.Some clients have expressed gratitude towards the lawyers, particularly Bryan Crone and Grant Quimby, for their professionalism, responsiveness, and commitment to their cases. They have praised the firm's willingness to work with clients on payment plans and reasonable pricing. One client even appreciated the attention to detail and the effort to explain the process in a way that was easy to understand.On the other hand, a significant number of clients have reported disappointment and frustration with the firm's services. They have expressed concerns about Bryan Crone's competence, professionalism, and honesty. Several clients have accused him of being unresponsive, ignoring messages, and taking advantage of their situations.The firm's response to negative reviews has been professional, but some clients have questioned the sincerity of these responses. One client even felt that the firm was attempting to downplay their concerns and deflect responsibility.The mixed reviews suggest that the firm has both strengths and weaknesses. While some clients have been satisfied with the services they received, others have been left feeling unhappy and misled. As with any business, it's essential to approach with caution and carefully weigh the pros and cons before making a decision.Despite some of the issues mentioned, the firm seems to be committed to providing a high level of service, as evident from their willingness to work with clients on payment plans and their efforts to explain the process in a clear and concise manner. However, the negative reviews cannot be ignored, and potential clients should be aware of these concerns before choosing to work with this firm.