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CTX Motoworks

4.4

• (1 reviews)

11007 Fredericksburg Rd Road, San Antonio

9.84

mil

11007 Fredericksburg Rd Road, San Antonio

9.84

mil

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Direction

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Website

Overview

Ducati dealer with large motorbike range plus leathers, helmets, gloves, boots & merchandise.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Free parking lot

LGBTQ+ friendly

Delivery

Quick visit

Checks

In-store pickup

In-store shopping

Same-day delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.1

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

CTX Motoworks is a reputable motorcycle dealership located in San Antonio, Texas. While they have some areas for improvement, they also excel in several aspects. The overall rating of 4.2 reflects a decent experience, but there is room for enhancement.Quality-wise, CTX Motoworks scores a 4.1, indicating that they generally provide good products and services. However, some customers have reported issues with their motorcycles, such as the "lost" part experienced by one customer.Pricing is a strength for CTX Motoworks, with a score of 4.9. They offer competitive prices, and customers appreciate the transparency in pricing.Innovativeness is another area where CTX Motoworks shines, with a score of 4.5. They have a modern showroom and a wide selection of motorcycles, including rare and unique models. The staff is knowledgeable and enthusiastic, making the shopping experience enjoyable.One notable issue that has been raised by customers is the lack of clear communication and follow-through on service requests. This has resulted in delayed repairs and frustration for some customers. While this is not a universal experience, it is a significant concern that CTX Motoworks should address to improve customer satisfaction.Overall, CTX Motoworks is a solid choice for motorcycle enthusiasts in San Antonio. While they have some areas for improvement, their strengths in pricing, innovativeness, and quality make them a worthy consideration. However, customers should be aware of the potential for delayed repairs and lack of clear communication.To address the issues, CTX Motoworks could focus on improving their communication and follow-through on service requests. This might involve investing in better project management tools, setting clear expectations with customers, and providing regular updates on the status of repairs.Additionally, CTX Motoworks could consider offering more transparency in their pricing and service processes. This might involve providing detailed estimates, clear explanations of costs, and regular updates on the progress of repairs.By addressing these areas, CTX Motoworks can further enhance their reputation and provide an even better experience for their customers.