This dry cleaners has generally positive reviews. Their overall rating suggests they are doing a good job, but there are some areas for improvement. The quality of their work is good, but not exceptional. The pricing seems to be reasonable, and they offer innovating services like in-house alterations. However, there are some negative reviews mentioning issues with customer service, communication, and handling of specific requests. One reviewer had a particularly bad experience with a rude employee, which is a major concern. Despite this, the majority of reviews praise the staff's professionalism and friendliness. The business seems to be well-organized, with a clear structure and processes in place. However, it's essential to note that one reviewer mentioned a lack of organization and communication between staff, which led to their negative experience. Overall, it's a decent dry cleaners with some room for improvement in customer service and attention to detail.