Custom Sounds & Tint - Walzem location is a well-established business that offers a wide range of car parts, accessories, and services. The staff is generally friendly and knowledgeable, with many reviewers praising the help they received from employees like Kelly, Jason, and Kelly Graves. The location has a good reputation for its workmanship, with many reviewers reporting that their installations were done to a high standard and that the staff took the time to explain everything to them. However, some reviewers have reported issues with customer service, including long wait times and unhelpful staff. One reviewer had a particularly bad experience, reporting that the staff was unprofessional and that the installation was done poorly. Another reviewer reported that the staff was reluctant to help them with their issue and that they had to come back multiple times before it was resolved. Despite these issues, the location has a generally good reputation and is well-liked by many reviewers. The staff is generally knowledgeable and willing to help, and the workmanship is good. However, it's worth noting that the location has had some issues with customer service in the past. The location is open Monday to Friday from 10am to 7pm and Saturday from 10am to 7pm. It does not appear to be open on Sundays. The location accepts NFC mobile payments, debit cards, and credit cards. The location is wheelchair accessible, with a parking lot and entrance that is suitable for people with mobility impairments. Overall, Custom Sounds & Tint - Walzem location is a good choice for people looking for car parts, accessories, and services. However, it's worth being aware of the potential issues with customer service and making sure to ask plenty of questions before committing to any work.