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CVS

3.0

• (1 reviews)

5975 Old Pearsall Rd Road, San Antonio

9.01

mil

5975 Old Pearsall Rd Road, San Antonio

9.01

mil

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Website

Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Quick visit

Drive-through

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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3.0

1 reviews

Overall

3.0

Quality

2.4

Pricing

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.0

This CVS pharmacy has its strengths and weaknesses. The pharmacy is conveniently located, and the staff is generally friendly and courteous. The store offers a wide range of products, including vitamins and supplements, perfumes, greeting cards, and beer. The pharmacy is also wheelchair accessible, and the store has a drive-through option for quick pickup.However, the pharmacy has received numerous complaints about the quality of service. Many customers have reported long wait times, unfriendly staff, and problems with prescriptions. Some customers have even reported being denied service or having their prescriptions delayed. The staff seems to be overwhelmed, and the store is often understaffed.The pricing of the store is a mixed bag. While some customers have reported being overcharged for certain items, others have found the prices to be competitive. The store does offer sales and promotions, but the selection of discounted items can be limited.One of the biggest issues with this CVS pharmacy is the lack of innovativeness. The store seems to be stuck in its ways and doesn't offer many new or unique services. The pharmacy could benefit from modernizing its operations and improving its customer service.Despite its flaws, this CVS pharmacy still has its loyal customers. However, with so many other pharmacies in the area, it's hard to recommend this location to new customers. The store needs to work on improving its quality of service and innovating its operations to stay competitive.The issue that stands out the most is the poor quality of service, which has been consistently reported by multiple customers. The pharmacy seems to be understaffed, and the staff appears to be overwhelmed, leading to long wait times and unfriendly interactions with customers. This issue needs to be addressed to improve the overall customer experience.