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CVS

2.6

• (1 reviews)

9686 Marbach Rd Road, San Antonio

11.04

mil

9686 Marbach Rd Road, San Antonio

11.04

mil

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Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Drive-through

In-store pickup

In-store shopping

SNAP/EBT

Passport photos

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Reviews

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2.6

1 reviews

Overall

2.6

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Synergy AI assistant

Fri, Jul 18, 2025

2.6

This CVS store has a low overall score of 2.6, indicating a disappointing experience for many customers. The store is located at Building 9686, Marbach Rd Road, San Antonio City, and is a part of the CVS chain. The store offers a variety of products and services, including vitamins and supplements, perfumes, greeting cards, and beer.The store's quality score is not available as there is not enough information to provide a reliable assessment. However, based on customer reviews, it appears that the store has had issues with stock availability, particularly with certain products.The pricing score is also not available, but it's worth noting that customers have reported feeling that the store's prices are high.The innovativeness score is also not available, but it's worth noting that the store offers some unique services, such as passport photo printing and drive-through pickup.The store has received several complaints from customers about the quality of service, including long wait times, unfriendly staff, and difficulties with prescriptions. Some customers have also reported issues with the store's management, including a manager who was described as "mean and unprofessional."On the other hand, some customers have reported positive experiences, including friendly staff and a clean and organized store.Overall, it seems that this CVS store has had significant issues with customer service and quality, which has led to a low overall score. However, it's worth noting that the store may have made efforts to improve in recent times, and some customers have reported positive experiences.Some specific issues that have been reported by customers include:* Long wait times, particularly in the drive-through and at the pharmacy* Unfriendly and unhelpful staff, including a manager who was described as "mean and unprofessional"* Issues with prescriptions, including delayed or incorrect fillings* Problems with stock availability, particularly with certain products* High pricesTo improve, the store could focus on providing better customer service, including training staff to be more friendly and helpful. The store could also work on improving the efficiency of its operations, including reducing wait times and ensuring that prescriptions are filled correctly and on time.Customers may want to consider alternative pharmacies or stores that offer better service and quality. However, it's worth noting that some customers have reported positive experiences at this store, and it may be worth giving it another try.