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3.3

• (1 reviews)

2018 Culebra Rd Road, San Antonio

3.08

mil

2018 Culebra Rd Road, San Antonio

3.08

mil

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Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Quick visit

Drive-through

In-store pickup

In-store shopping

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Reviews

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3.3

1 reviews

Quality

3.1

Overall

3.3

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

The location at Building 2018, Culebra Rd Road, San Antonio City seems to be a mixed bag for customers. The biggest issue at this location is the inconsistent quality of service. Some customers have reported being treated poorly by staff, including being spoken to in a degrading way, being given incorrect information, and having their prescriptions delayed or lost. On the other hand, some customers have reported having positive experiences, including being helped by friendly and knowledgeable staff.The pharmacy at this location seems to be the main point of contention, with some customers reporting long wait times, unprofessional behavior from staff, and a lack of empathy for customers' needs. However, other customers have reported having quick and easy experiences at the pharmacy.One of the standout features of this location is its wide selection of products, including beauty and health products, groceries, and household items. The location is also LGBTQ+ friendly and has a wheelchair-accessible entrance and parking lot.However, some customers have reported issues with the drive-through pharmacy, including long wait times and a lack of communication from staff. Additionally, some customers have reported issues with the online scheduler, including being unable to book appointments online.Despite these issues, the location has a loyal customer base, with some customers reporting having been to the location multiple times and being satisfied with the service. However, it seems that the quality of service can vary greatly depending on the staff and the day of the week.It's worth noting that the location has a relatively high rating on overall quality, but this may be skewed by the large number of positive reviews. However, the number of negative reviews is also significant, and it's clear that some customers have had very poor experiences at this location.To improve the overall quality of service at this location, it may be helpful to provide additional training for staff on customer service and communication. Additionally, the location could benefit from more consistent and transparent communication with customers, including clear information about wait times and availability of products.Overall, the location at Building 2018, Culebra Rd Road, San Antonio City is a mixed bag, with some customers reporting positive experiences and others reporting significant issues with the quality of service.